Privacy Policy
Last updated: 8/1/2026
1. Introduction
Kenneth Chadwick Building Contractor is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our website or contact us. It applies to individuals located in the United Kingdom and the European Union.
We comply with:
- The UK General Data Protection Regulation (UK GDPR)
- The EU General Data Protection Regulation (EU GDPR)
- The UK Data Protection Act 2018
2. Data Controller
The data controller responsible for your personal data is:
Company Name: Kenneth Chadwick Building Contractor
Registered Address: Dristernan, Gleneely, Co. Donegal
Email: kenneth@chadwick-bc.com
Phone: 0863400163
3. Personal Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Phone number
- Business name (if applicable)
- Postal address (for invoicing)
- Enquiry details and messages
- Quotation and invoice information
- Communication history
- Review-related communications
We only collect data that is necessary for business communication and service provision.
4. How We Collect Your Data
We collect data when you:
- Fill out a contact or enquiry form on our website
- Request a quotation
- Engage us for services
- Provide details for invoicing or payment
- Communicate with us by email, phone, or other channels
- Provide feedback or reviews
5. How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries
- To provide quotations
- To issue invoices and manage payments
- To communicate about services
- To request or manage customer reviews
- To maintain business records
- To comply with legal and accounting obligations
6. Legal Basis for Processing
Under UK GDPR and EU GDPR, we process your personal data on the following lawful bases:
- Consent – when you contact us or submit a form
- Contractual necessity – to provide quotations, services, and invoices
- Legal obligation – for tax and accounting records
- Legitimate interests – to manage customer relationships and business communications
7. Data Sharing
We do not sell or rent your personal data.
We may share your data with trusted third parties only when necessary, such as:
- Accountants or invoicing software providers
- Email and communication service providers
- Payment processors
- Legal or regulatory authorities when required by law
All third parties are required to process data securely and in compliance with UK and EU GDPR.
8. International Data Transfers
If personal data is transferred outside the UK or the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
- Adequacy decisions
- Standard Contractual Clauses (SCCs)
9. Data Retention
We retain personal data only for as long as necessary:
- Enquiry data: up to [e.g. 12 months]
- Customer and invoice data: up to [e.g. 6–7 years] to meet legal and tax obligations
After this period, data is securely deleted or anonymised.
10. Your Data Protection Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict processing of your data
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us at: Kenneth Chadwick
11. Data Security
We take appropriate technical and organisational measures to protect your personal data, including:
- Secure systems and password protection
- Limited access to personal data
- Secure storage of digital and physical records
12. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with:
- UK: Information Commissioner’s Office (ICO)
- EU: Your local Data Protection Authority (DPA)
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.